What is your Return & Exchange Policy?
Items purchased from Lemmon are eligible for return/exchange, if returned within 7 days of delivery.

  1. All Prepaid orders are eligible for returns. All COD orders are only eligible for exchanges.
  2. All items must be in their original condition – unworn, unused, with the tag, labels & in the same packaging.
  3. In case your pin code is non-serviceable for a reverse pick-up, you’ll have to courier the product(s) to the following address: ___________
  4. Clearance/ Final sale items and cannot be returned. However, we would be happy to replace it with a different size, if you'd need a size exchange.

Please note: The pick-up be will attempted only once. If the courier company is unable to pick up the shipment, you will have to send the shipment back to the  company address.

How can I process a return?

  • Items must be returned unused, unwashed, unworn with all original tags attached. Make sure you put the item(s) back in the original package in the same way it was delivered.
  • Raise a Return/exchange request from our Return and Exchange Centre or by raising a request with our support team.
  • Our team will schedule a pick-up that should take up to 3-5 days. We will ship out the product or issue the refund after the product passes our quality inspection.

If you face any issues, just mail us at support@lemmon.co.in and our team will be happy to guide you through the process.

Received the wrong order or goods were damaged on arrivals?
Please mail us at support@lemmon.co.in within 24 hours of receiving the goods to raise a request against wrong/damaged orders.
Please send us:

  1. Your Order ID
  2. A photo of your received order
  3. Please state in detail the problem at hand.

Our teams will proactively arrange a reverse pick up and send out a new fresh product.  We ship via third party shipping companies and are reliant on their systems for execution of any mis-handled/wrong/missing orders. These courier companies close their support systems after 24 hours of delivery. So,  we request you to please reach out to us within 24 hours of delivery, as our team will be helpless to raise a concern post the timeline of 24 hours.

Please note: The item should be unworn, unwashed with all tags attached and in the same condition, in which it was delivered to be eligible for a return against damaged/wrong goods.

I have created an exchange request. When will the product be picked up?

Normally, pick-up happens within 7 working days after the exchange request has been generated by the customer.

Within how many days of purchase can I return my orders?
Items purchased from Lemmon are eligible for return/exchange, if returned within 7 days of delivery.